United Cars taxi FAQs
Read our taxi FAQs for help with booking, airport transfers, vehicle options and business journeys. Select a question below to read the answer.
What areas does United Cars serve?
We serve Maidstone, Tonbridge, Ashford and surrounding areas of Kent.
How can I book a taxi with United Cars?
Book online, by phone or in our app. Payment options include cash, debit or credit card, and secure online payment through the app or online booker. You can also use the app to pre-book up to three months ahead and track your driver in real time. To change or cancel a booking, call 01622 321 321. If you cancel at least one hour before pickup, you pay no cancellation fee.
Do you offer airport transfer services?
We provide transfers to and from Heathrow, Gatwick, Stansted, Luton and London City airports. We also offer an optional meet-and-greet service. Please ask about the arrangements when you book.
Are your vehicles regularly maintained?
Yes. We service our modern fleet regularly to help keep your journey safe and comfortable.
Can I request a chauffeur service for corporate travel?
Yes, our professional chauffeurs offer discreet and efficient corporate travel tailored to your schedule.
Is United Cars available 24/7?
Yes. We operate around the clock, so you can call us at any time of day or night.
Still need help?
Call our team to discuss your journey, passenger numbers or booking arrangements.
